Ally Customer Resources

4_Hospice-Management

App & Telephony Guide for Caregivers

Now available in English and Spanish

Need help getting your caregivers set up for success?
We’ve created a step-by-step guide to walk them through the Ally Home Care app and telephony system — from clocking in and out to viewing pay stubs and updating bank info.

Whether they're using a smartphone or calling in, this guide makes it easy for caregivers to:

  • Start and end shifts correctly

  • Submit notes and signatures

  • Access pay info

  • Troubleshoot common issues

📲 Share it with your team today to reduce errors and save time on support calls.

For English
Download Here

For Spanish
Download Here