---
title: Ally MS - Customer Resources
description: Ally MS - Customer Resources
---

# Ally Customer Resources

![4_Hospice-Management](https://allyms.com/hs-fs/hubfs/4_Hospice-Management.jpg?length=1084&name=4_Hospice-Management.jpg)

### App & Telephony Guide for Caregivers

Now available in **English and Spanish**

Need help getting your caregivers set up for success?  
We’ve created a step-by-step guide to walk them through the Ally Home Care app and telephony system — from clocking in and out to viewing pay stubs and updating bank info.

Whether they're using a smartphone or calling in, this guide makes it easy for caregivers to:

- Start and end shifts correctly
- Submit notes and signatures
- Access pay info
- Troubleshoot common issues

📲 Share it with your team today to reduce errors and save time on support calls.

For English  
[![Download Here](https://no-cache.hubspot.com/cta/default/8293695/af8ef994-c481-4166-95c5-a14e18c7f0a4.png)](https://cta-redirect.hubspot.com/cta/redirect/8293695/af8ef994-c481-4166-95c5-a14e18c7f0a4)

For Spanish  
[![Download Here](https://no-cache.hubspot.com/cta/default/8293695/6776228b-3919-4b76-9cbd-f3cdb1699d4f.png)](https://cta-redirect.hubspot.com/cta/redirect/8293695/6776228b-3919-4b76-9cbd-f3cdb1699d4f)

### Need a Simple Way to Explain Ally to Your Clients?

### This downloadable handout makes it easy to show families how Ally takes the stress out of managing caregiver payments.

[![Download Here](https://no-cache.hubspot.com/cta/default/8293695/94679794-f733-4ae0-ad17-7c6795f50786.png)](https://cta-redirect.hubspot.com/cta/redirect/8293695/94679794-f733-4ae0-ad17-7c6795f50786)