Explore our upcoming webinars

Featuring industry experts and insights you won't want to miss!

Tuesday, January 20th, 12PM EST

Session 5: Walking the Dementia Journey Together: Real Lessons for Families, Caregivers, and Providers

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Access our collection of resources designed with your business growth and compliance needs in mind.

WV-HC_Referral-AI - On-Demand Mini Series - Email (8) (2)

Join us for Session 5 of The Long Hello Webinar - Walking the Dementia Journey Together: Real Lessons for Families, Caregivers, and Providers

Key Takeaways:

Understand the everyday challenges families face when caring for a loved one with dementia or Alzheimer’s.
Learn strategies for reducing stress and frustration for both caregivers and clients.
Explore practical tools to improve communication and build stronger relationships in care.
Walk away with real-world insights from a home care owner who has supported many families on this journey.

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Join us for Session 4 of The Long Hello Webinar - The GUIDE to Care: Ensuring Dementia Caregivers Never Have To Google Again

Key Takeaways:

What the CMS GUIDE program offers and who qualifies
How to access GUIDE services for patients, families, and caregivers
Tools and tech that foster connection, preserve memories, and ease caregiver guilt
How dedicated nursing support and caregiver training reduce burden and improve outcomes
A curated, ready-to-share resource list for dementia caregivers

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Join us for a real-world conversation with Kimberly from Visiting Angels, who shares how her registry became more efficient by following compliance best practices.

Key takeaways:

Why compliance isn’t just safe—it’s time-saving
How giving caregivers more control improved scheduling
The tools (and mindset shifts) that cut admin time
Easy ways to stay audit-ready without the stress

Busy admins, this one's for you.

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WV-HC_Referral-AI - On-Demand Mini Series - Email (6) (1)

Join us for Session 3 of The Long Hello Webinar - Cards on the Table: Dementia Conversations Made Easier

Key Takeaways

Hands-on experience using The Dementia Deck
Insightful conversation prompts to guide meaningful dialogue
Tools and resources for documenting your preferences

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Key Takeaways:

Be proud to call yourself a registry because families value the flexibility and control you offer.
Start with education by explaining how your model works and why it’s different.
Fast, consistent follow-up helps turn leads into clients before they go cold.
Use compliant language like “we refer caregivers” instead of implying employment.

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Join us for Session 2 of The Long Hello Webinar - Emotional Intelligence in Action: Creating Sensory Care Plans That Reduce Stress and Spark Joy

Key Takeaways

Understand how sensory input shapes emotions in daily care.
Learn to recognize and respond to sensory triggers using emotional intelligence.
Explore how environment impacts both caregivers and clients.
Apply these insights to create personalized care plans that improve outcomes, staff morale, and family confidence.

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Join Dayna Steele for Session 1 of The Long Hello Webinar series - What About You?

Key Takeaways

Alzheimer’s Progression: Steele shared her caregiving journey, underscoring the need to understand the disease and its emotional toll.
Senior Advisors: Highlighted the value of in-home care advisors—something she wished she’d known sooner.
Caregiver Steps: Urged caregivers to prioritize their own health with routines, exercise, good diet, and checkups.
Family Planning: Stressed having plans and tough family discussions before decline begins.
Support Resources: Encouraged seeking help through groups and tools like family question guides.

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Join us as we chat with Kimberly from Care Matters Registry, who is pulling back the curtain on her real-life experience with a surprise Department of Labor Audit.

Red Flags and Missed Signs: What triggered the audit and the early warnings she didn’t catch.
Under the Microscope: How her daily operations and documentation held up during the review.
Turning the Tide: The moment things started to shift in her favor—and why.
Getting Support: Who she turned to and what kind of help made the biggest difference.
Moving Forward: What she’s doing now to protect her registry from future risk. Smart: How to transition from being in the trenches to leading your business.

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Join us as we chat with Jesse Malin, longtime registry owner of Avail Home Care as he shares:

Scaling Smart: How to transition from being in the trenches to leading your business.
The Business Owner Trap: Recognizing when you're stuck in day-to-day operations and how to break free.
Delegation as a Growth Strategy: The mindset shift needed to step back and build a self-sustaining business.
Building for Growth: How to create efficient systems that support long-term success.
Working Smarter, Not Harder: Strategies to optimize operations and maximize impact.

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Efficiency Ally 169 Webinar Promo Templates

Join us as we chat with Scott Strachan, longtime registry owner of Abby Services as he shares:

Strategies to price services to maximize margins
When and why to adjust referral fees based on case complexity.
Cost-saving tactics that improve efficiency without sacrificing quality.
Suggestions to position your registry as a premium service to attract high-value clients.

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In Partnership with Polsinelli: The Rise of the Structured Family Caregiving Model and other State Consumer-Directed Programs

This webinar covers:

History of structured-family funded caregiving and state consumer-directed programs
Breakdown of state specific examples of these programs and how home care providers participate
Discussion of the interplay between these programs and other state and federal laws related to employment classification, taxation, overtime pay, and state licensure
Future outlook for the structured-family funded caregiving and other consumer-directed models and a general compliance strategy

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Home Care Registries Navigating the FAB-2018-4 (1)

In Partnership with PCA: Home Care Registries: Navigating the FAB-2018-4

This webinar covers:

Understanding the Evolution of the Registry Business
Impact of Field Assistance Bulletin No. 2018-4 on Registries
Integration of FAB-2018-4 into Daily Operations
Common Mistakes in Registry Management

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What impact does the DOL's new Independent Contractor Standard have on the 1099 Consumer-Directed Home Care Models?

Watch this informative webinar with Angelo Spinola from Polsinelli as he guides you through the maze of legislative developments and discuss critical strategies and tools all independent contractor models should leverage to improve compliance in the midst of a shifting legal landscape.

Educational Points:

Overview of the DOL’s new independent contractor test
Assessment of impact of the new test on the different 1099 care delivery models
Summary of recent DOL enforcement activity
Status of the Field Assistance Bulletin impacting registries and other 1099 home care models

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State of Home Care 2024

Webinar with Steve "The Hurricane" from Home Care Evolution!

Webinar covers:

- How the economy is affecting home care in 2024
- How you can generate more leads
- How you can leverage new payor sources
- How the economy is affecting recruiting
- How you can manage staff during unforeseen circumstances

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Breaking Down the Different Models of HomeCare

Webinar with Angelo Spinola from Polsinelli

Webinar covers:

High level review of different models for home care delivery– Agency (W-2), Registry (1099), Virtual Marketplaces and Consumer-Directed.
Discussion of compliance obstacles and licensing requirements for each model
Considerations and strategies for providers contemplating expanding to a new model
Challenges and opportunities for running a dual-model
Q&A

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Protect Yourself by Protecting the Caregivers you Utilize

Webinar with David Smith from Avant and William Sullivan from CM&F Group

Webinar covers:

A variety of options that can alleviate some of the concerns you may have about the caregivers you utilize such as Occupational Accident Insurance, Professional Liability Insurance and Background Screenings.

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Independent-Contractor-Standards_Webinar

Changes to Independent Contractor Standards and What It Means for Your Business

Webinar with Angelo Spinola from Polsinelli

Webinar covers:

Summary of Proposed Changes to the Fair Labor Standard Act’s Independent Contractor Standard
Anticipated Effect of Rule Changes on Misclassification Claims Filed Against Consumer-Directed Models
Recent Changes to the Requirements and Process for Issuing 1099’s and the Impact on your business

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Top Trends Facing Home Care Registries

Webinar with Angelo Spinola from Polsinelli

Webinar covers:

Proper documentation
Caregiver Classification
Tips for a dual-model business
1099-K
General legislative update

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