Explore our upcoming webinars

Featuring industry experts and insights you won't want to miss!

The Long Hello Webinar 2 Lori Web Rectable

Thursday, October 9th, 2PM EST

Session 2: EMotional Intelligence in Action: Creating Sensory Care Plans That Reduce Stress and Spark Joy

In-home care is shaped by emotions and environment. This session shows caregivers how to use emotional intelligence to recognize sensory triggers and respond with empathy. Attendees will learn to build Sensory Care Plans that reduce stress, build trust, and improve client and care team experiences.

Tuesday, November 11th, 12PM EST

How Registries Should Market Themselves In A Competitive Care Market

WV-HC_Referral-AI - On-Demand Mini Series - session 3

Tuesday, November 18th, 12PM EST

Session 3: Cards on the Table: Dementia Conversations Made Easier

How do we talk about dementia in ways that feel approachable, meaningful, and helpful for the future? This webinar introduces The Dementia Deck, a tool that supports caregivers, families, and professionals in having open, compassionate conversations about care. Together we’ll explore how simple prompts can spark dialogue, ease worry, and empower loved ones to make informed choices.

Tuesday, December 16th, 12PM EST

Session 4: The GUIDE to Care: Ensuring Dementia Caregivers Never Have to Google Again

This Long Hello session features Jenna Morgenstern-Gaines of PocketRN and James Cohen of Nevvon on how the CMS GUIDE program is changing dementia care. They’ll share how caregivers, providers, and families can access wraparound support - from memory-preserving tools to hands-on training—that lightens the load and strengthens connection.

Content Library

Access our collection of resources designed with your business growth and compliance needs in mind.

What About You?

Session 1 of The Long Hello Webinar

Key Takeaways

Alzheimer’s Progression: Steele shared her caregiving journey, underscoring the need to understand the disease and its emotional toll.
Senior Advisors: Highlighted the value of in-home care advisors—something she wished she’d known sooner.
Caregiver Steps: Urged caregivers to prioritize their own health with routines, exercise, good diet, and checkups.
Family Planning: Stressed having plans and tough family discussions before decline begins.
Support Resources: Encouraged seeking help through groups and tools like family question guides.

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Join us as we chat with Kimberly from Care Matters Registry, who is pulling back the curtain on her real-life experience with a surprise Department of Labor Audit.

Red Flags and Missed Signs: What triggered the audit and the early warnings she didn’t catch.
Under the Microscope: How her daily operations and documentation held up during the review.
Turning the Tide: The moment things started to shift in her favor—and why.
Getting Support: Who she turned to and what kind of help made the biggest difference.
Moving Forward: What she’s doing now to protect her registry from future risk. Smart: How to transition from being in the trenches to leading your business.

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Join us as we chat with Jesse Malin, longtime registry owner of Avail Home Care as he shares:

Scaling Smart: How to transition from being in the trenches to leading your business.
The Business Owner Trap: Recognizing when you're stuck in day-to-day operations and how to break free.
Delegation as a Growth Strategy: The mindset shift needed to step back and build a self-sustaining business.
Building for Growth: How to create efficient systems that support long-term success.
Working Smarter, Not Harder: Strategies to optimize operations and maximize impact.

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Efficiency Ally 169 Webinar Promo Templates

Join us as we chat with Scott Strachan, longtime registry owner of Abby Services as he shares:

Strategies to price services to maximize margins
When and why to adjust referral fees based on case complexity.
Cost-saving tactics that improve efficiency without sacrificing quality.
Suggestions to position your registry as a premium service to attract high-value clients.

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In Partnership with Polsinelli: The Rise of the Structured Family Caregiving Model and other State Consumer-Directed Programs

This webinar covers:

History of structured-family funded caregiving and state consumer-directed programs
Breakdown of state specific examples of these programs and how home care providers participate
Discussion of the interplay between these programs and other state and federal laws related to employment classification, taxation, overtime pay, and state licensure
Future outlook for the structured-family funded caregiving and other consumer-directed models and a general compliance strategy

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Home Care Registries Navigating the FAB-2018-4 (1)

In Partnership with PCA: Home Care Registries: Navigating the FAB-2018-4

This webinar covers:

Understanding the Evolution of the Registry Business
Impact of Field Assistance Bulletin No. 2018-4 on Registries
Integration of FAB-2018-4 into Daily Operations
Common Mistakes in Registry Management

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What impact does the DOL's new Independent Contractor Standard have on the 1099 Consumer-Directed Home Care Models?

Watch this informative webinar with Angelo Spinola from Polsinelli as he guides you through the maze of legislative developments and discuss critical strategies and tools all independent contractor models should leverage to improve compliance in the midst of a shifting legal landscape.

Educational Points:

Overview of the DOL’s new independent contractor test
Assessment of impact of the new test on the different 1099 care delivery models
Summary of recent DOL enforcement activity
Status of the Field Assistance Bulletin impacting registries and other 1099 home care models

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State of Home Care 2024

Webinar with Steve "The Hurricane" from Home Care Evolution!

Webinar covers:

- How the economy is affecting home care in 2024
- How you can generate more leads
- How you can leverage new payor sources
- How the economy is affecting recruiting
- How you can manage staff during unforeseen circumstances

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Breaking-Down-Different-Models-Care_Webinar

Breaking Down the Different Models of HomeCare

Webinar with Angelo Spinola from Polsinelli

Webinar covers:

High level review of different models for home care delivery– Agency (W-2), Registry (1099), Virtual Marketplaces and Consumer-Directed.
Discussion of compliance obstacles and licensing requirements for each model
Considerations and strategies for providers contemplating expanding to a new model
Challenges and opportunities for running a dual-model
Q&A

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Protect Yourself by Protecting the Caregivers you Utilize

Webinar with David Smith from Avant and William Sullivan from CM&F Group

Webinar covers:

A variety of options that can alleviate some of the concerns you may have about the caregivers you utilize such as Occupational Accident Insurance, Professional Liability Insurance and Background Screenings.

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Independent-Contractor-Standards_Webinar

Changes to Independent Contractor Standards and What It Means for Your Business

Webinar with Angelo Spinola from Polsinelli

Webinar covers:

Summary of Proposed Changes to the Fair Labor Standard Act’s Independent Contractor Standard
Anticipated Effect of Rule Changes on Misclassification Claims Filed Against Consumer-Directed Models
Recent Changes to the Requirements and Process for Issuing 1099’s and the Impact on your business

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Top Trends Facing Home Care Registries

Webinar with Angelo Spinola from Polsinelli

Webinar covers:

Proper documentation
Caregiver Classification
Tips for a dual-model business
1099-K
General legislative update

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